Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

How can I track my order?

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging.

How do I start a return?

Contact our customer service team with your order number, and we'll provide you with return instructions.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Can I modify my order after placing it?

Please contact us immediately if you need to make changes. We'll do our best to accommodate requests before the order ships.

Products

Are your products authentic?

Yes, all products sold in our store are 100% authentic and sourced directly from authorized suppliers.

Do you restock sold-out items?

We regularly restock popular items. Sign up for notifications on product pages to be alerted when items are back in stock.